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Twela Support

Help for Twela, a private space for two.

Contact

For account help, privacy questions, deletion requests, or bug reports, email support@escuneda.us.

For general questions or to say hello, write to hello@escuneda.us.

Please include the email address on your Twela account and a short description of what happened. Do not include passwords or sensitive relationship content in support emails.

Common Requests

• Account deletion: In the app, go to Profile → Delete account.
• Shared content deletion: Email support and include the account email connected to the request.
• Pairing issues: Generate a new invite code and make sure both accounts are signed in before redeeming it.
• Push notifications: Confirm notifications are enabled for Twela in iOS Settings.

Legal

Read the Privacy Policy and Terms of Use.