✦ Legal

Privacy Policy

Effective date: April 2, 2026

Escuneda (“we,” “us,” or “our”) operates the Twela mobile application (the “App”). This Privacy Policy explains how we collect, use, and protect your personal information when you use Twela.

1. Information We Collect

Information you provide

When you create an account and use Twela, we collect:

• Account information: your name, email address, and password.
• Partner pairing data: the information used to connect you with your partner within the App.
• Ritual content: prompts, responses, and reveal dates associated with your shared rituals.

Information collected automatically

When you use the App, we automatically collect:

• Usage analytics: how you interact with the App, including screens visited, features used, and session duration. We use Firebase Analytics for this purpose.
• Crash and performance data: technical information about errors and App performance, collected through Firebase Crashlytics.
• Device information: device type, operating system version, and unique device identifiers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App and its features.
• Pair you with your partner and facilitate shared rituals.
• Monitor App stability, diagnose technical issues, and fix bugs.
• Understand how users interact with the App so we can improve the experience.
• Communicate with you about updates, security alerts, or support.

3. Third-Party Services

Twela uses the following third-party services that may collect information:

• Google Firebase: for authentication, data storage, analytics, and crash reporting. Firebase’s privacy policy is available at firebase.google.com/support/privacy.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Data Storage and Security

Your data is stored on Google Firebase servers located in the United States. We implement appropriate technical and organizational measures to protect your personal information, including Firebase Security Rules that restrict data access to authorized users only. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide the App’s services. You may request deletion of your account and associated data at any time by contacting us at support@escuneda.us. Upon receiving a verified deletion request, we will delete your personal data within 30 days, except where we are required to retain it by law.

6. Children’s Privacy

Twela is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at support@escuneda.us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your data.
• Request a portable copy of your data.

To exercise any of these rights, please contact us at support@escuneda.us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of the App after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Escuneda
Email: support@escuneda.us
Website: escuneda.us