Effective date: September 6, 2026
Document version: 2.1
App acceptance version: 2026-09-06
Replaces: the August 24, 2026 published text (v2.0).
Note: This policy has not been reviewed by an attorney. For questions, contact support@escuneda.us.
Twela (“Twela,” “we,” “us”) is a private space for two people in a relationship. This policy explains what we collect, why, and what your rights are. The short version: your data exists so the two of you can share it with each other — we do not sell it, advertise against it, analyze it for any other purpose, or send it to AI services.
Twela is operated by Escuneda, an independent developer based in the United States. Contact: support@escuneda.us. This policy has not been reviewed by an attorney.
Account information. Your email address, display name, optional profile photo, and sign-in method (email/password or Google Sign-In). Your email address is stored so only you can access it and is never displayed to your partner.
Content you and your partner create. Memories (including photos), love notes, journal entries, reflections, mood check-ins, ritual answers, milestones, and story entries. This content is shared between exactly two paired accounts — you and your partner — and is visible to both of you by design.
Optional cosmic profile. If you choose to use the astrology and Shared Design features, you can save your birth date, optional birth time, and timezone. Your paired partner can see these details. The current editor uses an on-device timezone list and does not send a birth-place search to Google Maps. Charts are calculated on your device. Birth-place details saved by older versions may remain in your profile and are also visible to your paired partner.
Device data. A push-notification token (Firebase Cloud Messaging) so the app can deliver notifications you enable.
Crash reporting. Twela uses Firebase Crashlytics to receive automatic crash reports from release builds on supported platforms (iOS, Android, and macOS). Crash reporting is disabled in debug builds. A report includes the crash type, a code stack trace showing where the error occurred, and device and operating-system information.
Twela’s own code attaches no user or couple identifier, no custom fields, and no logs. The Crashlytics plugin itself attaches the same sanitised error text described below and, for fatal reports, a technical marker recording that the report was fatal. The error information Twela forwards contains no messages, journal entries, notes, memories, birth details, or other personal content. Before forwarding an error, Twela removes the original exception text and Flutter diagnostic details, keeping only a fixed label, the exception type name, and code stack locations. Crashlytics also uses an installation-specific technical identifier; this is not your Twela account or couple identifier.
What we do NOT collect. No advertising identifiers, no behavioral analytics or tracking of your content, no location tracking, no contacts, and no data sales. Twela does not use Firebase Analytics or send your data to third-party AI services. Daily companion messages are composed entirely on your device.
Solely to provide Twela to you and your partner: authenticating you, syncing your shared content between your two devices, delivering notifications you opt into, computing in-app features, and diagnosing crashes so we can improve app reliability. We do not use your content for advertising or behavioral profiling.
Your data is stored in the United States with Google Firebase (Authentication, Cloud Firestore, Cloud Storage, Cloud Messaging, Cloud Functions, and App Check), acting as our processor under Google’s data processing terms. Google also operates Firebase Crashlytics as our processor for crash reporting. Firebase components collect limited technical diagnostics to maintain their services. Push delivery uses Apple and Google notification services. We use no third-party AI, behavioral analytics, or advertising services.
Your device also keeps an encrypted-at-rest local copy of your content (the operating system’s built-in encryption) so the app works offline. If you add the optional home-screen widget, it displays a small, identity-free summary (star stage, a status line, your days-together count) that expires automatically if the app is not opened for 36 hours.
Twela is built for two. Content you create in shared spaces is visible to your paired partner. Some features hold answers privately until both of you have answered, then reveal them together. Nobody other than the two of you — including us — has routine access to your content; our systems restrict every read and write to your couple.
All data is encrypted in transit (TLS) and encrypted at rest on Google’s servers. Access rules restrict every document to the two members of a couple and are enforced server-side. App integrity checks (Firebase App Check) are enforced on our backend functions. Local caches on your device rely on your device’s built-in encryption. No security is perfect; if a breach affects your personal data, we will notify you as required by law.
You can access your content in the app, correct it by editing, and delete your account in the app at any time. For anything else — including a copy of your data — contact support@escuneda.us.
If you are in the European Economic Area, the United Kingdom, or Switzerland (GDPR): we process your data to perform our contract with you (providing Twela), and process your optional cosmic profile with your consent, which you may withdraw by removing it or deleting your account. You have the rights of access, rectification, erasure, restriction, portability, and objection, and the right to complain to your supervisory authority. Data is transferred to the United States under Google’s standard contractual clauses.
If you are a California resident (CCPA/CPRA): we do not sell or share your personal information, and we have not done so in the preceding 12 months. You have the right to know, delete, and correct your personal information, and the right not to be discriminated against for exercising those rights. Exercise them in-app or via support@escuneda.us.
Twela is for adults and is not directed at children. You must be at least 17 to create an account. We do not knowingly collect data from anyone under that age; if we learn we have, we will delete it.
We will post changes here and update the effective date. For material changes, we will ask you to accept them in the app before they take effect.
See also: Twela Terms of Use